We understand that continuous quality improvement is a journey and that it can be daunting no matter how much experience you have had with quality.

We hope you find our resources useful. If there is something you are looking for that you haven’t found, please contact us.

Our Certification Mark

Our certified and accredited clients have the right to display our distinctive certification mark in promotional material. Please contact us to find out how.

The IHCA Certification certificate and certification mark provide you with an important visible indication to consumers, stakeholders and the community that your organisation’s services have been assessed by an impartial, authoritative and professional third party.

The mark means that the community can be confident about the integrity of your service, and that the organisation demonstrates commitment to the quality of care and services provided.


We are here to help. Talk to us today about how we can support your organisation in achieving excellence in quality standards and service delivery.