We are a non-profit social enterprise providing accreditation, certification, consultancy and quality improvement services to the health, community and support services sectors.
We work with organisations across Australia to strengthen governance, improve quality systems and support better outcomes for the people and community they serve.
As a JASANZ accredited conformity assessment body, the quality of our systems, tools and processes is independently reviewed at regular intervals – you can trust that we know what we’re doing.
We are proud to certify and accredit health and human services organisations to rigorous national and international standards.
Why Choose IHCA
- We understand the health and community services sector
- Provide credible, independent accreditation and certification
- Operate as a values-driven social enterprise
We take a collaborative, practical approach to help organisations strengthen systems, meet compliance and accreditation standards, and drive continuous improvement. Our focus is on building capability and delivering meaningful, lasting outcomes.
A Social Enterprise with Purpose
IHCA is a People and Planet First verified social enterprise. This means we prioritise purpose, people and positive impact over profit. Any surplus we generate is reinvested into improving services, building sector capability and supporting continuous quality improvement.
Our work is driven by impact — helping organisations deliver safe, effective and person-centred services.
OUR VALUES
Integrity, professionalism and independence underpin everything we do. As a social enterprise, we are committed to ethical practice, transparency and delivering value to the sector.
OUR EXPERIENCE
IHCA has supported health and community service organisations for more than 30 years across metropolitan, regional and remote Australia. Our certification and accreditation services are independently reviewed to ensure they meet national and international accreditation requirements.
Since those early days, IHCA Certification has maintained its JASANZ accreditation and continues to work with health and community service organisations of all sizes, including government and non-government organisations.
Our Governance
Our independent Board Directors oversee the management of IHCA governance to enhance understanding of our operations and facilitate work with other organisations.
Our People
At IHCA our people make the difference. Delivering quality, accreditation, and consultancy services across the health, community, and support services sector relies on a team committed to excellence, integrity and measurable impact.
We are a small and highly skilled team supported by a trusted network of sector specialists, contractors, and consultants from across Australia. Many of our experts work exclusively with IHCA, sharing our values and dedication to improving outcomes for service users.
We carefully select our team based on:
- Strong interpersonal and communication skills
- Expertise and credentials in their field
- Analytical focus and problem-solving capability
- A genuine commitment to delivering lasting impact and continuous improvement
Each specialist is matched with clients to ensure tailored support, that drives compliance, quality improvement and service excellence.
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