Consulting and Coaching Services
Accreditation, Quality Improvement & Compliance Support
Preparing for accreditation? Reviewing policies? Building staff capability?
IHCA Consulting provides expert-led accreditation consulting, compliance support, and quality improvement services for health, community, and support service organisations across Australia.
With over 35 years of industry experience, we help you strengthen governance, meet national standards, and embed continuous improvement in your organisation.
Our consultancy team can help you:
- Develop and enhance governance systems
- Prepare for accreditation with targeted Gap Analysis
- Build organisational capability with coaching & advisory support
- Review & refine policies and documentation
- Support strategic operational planning
Why Choose IHCA Consulting?
- 35+ years in the health and human services sector
- Expertise across all major accreditation frameworks
- Practical, actionable support tailored to your needs
- Trusted by providers nationwide
Our Consulting & Coaching Services
1. Accreditation Gap Analysis
Identify your current strengths, risks, and areas for improvement before your audit.
Ideal for: Pre-audit readiness, self-assessments, or post-restructure reviews
Benefits:
- Detect compliance risks early
- Understand your gaps
- Prepare confidently for audits
- Foster continuous improvement
2. One-on-One Quality Coaching & Advisory Support
Partner with a dedicated quality consultant for customised guidance.
Ideal for: Organisations navigating new standards or building internal capability
Includes:
- Governance, systems, and documentation coaching
- Flexible session times
- Advice tailored to your service
3. Policy and Documentation Review
Ensure your policies meet current standards and best practice.
Ideal for: Policy updates, new service setup, or external validation
We’ll help you:
- Review and refine documents
- Draft/rewrite essential policies and procedures
- Align with regulatory requirements
4. Tailored Coaching Sessions for Teams
Interactive online coaching sessions designed for your service.
Ideal for: Audit preparation, onboarding, or standards deep dives
What you get:
- Custom presentation
- Live Q&A with a senior consultant
- Actionable takeaways
5. Live Webinars & Training Events
Stay informed with expert led webinars on key compliance topics.
Ideal for: Ongoing professional development and compliance updates
Topics include:
- Standard overviews (HSQF, NDIS, NSQHS, etc)
- Regulatory changes
- Q&A with accreditation experts
Popular Packages
KICKSTART COACHING
- 2 hours of phone coaching
- Quality systems advice
- Self-Assessment tool kit
AUDIT READINESS
- 4 hours phone coachingÂ
- Audit Readiness toolkit
- Recommended for individuals or team
- Annual workshops & webinar access (1 person)
CUSTOM PACKAGE
- Tailored consulting based on your organisations needs
- Â Monthly strategic advisory (2 hrs)
- Executive coaching and governance support
- In-depth system reviews and mentoring
- Attendance at key meetings (virtual/onsite)
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