Quality Improvement Council Standards and Accreditation Program
Overview
QIC is a national non-profit organisation that aims to promote and assist health and community services through a program of continuous quality improvement. It is responsible for the coordination of the QIC Standards and other quality improvement services.
The QIC Standards and Accreditation Program provides:
- Guidelines for effective quality management and service delivery
- Criteria for organisational and service development
- A process to improve planning and evaluation
- Consumer and community involvement
- A system for accreditation
In response to changing needs of services, the QIC Standards provide a comprehensive quality management accreditation tool without imposing unnecessarily complex criteria.
The 5 th Edition of the Standards introduces a systems framework approach using a journal to record processes and procedures. Service specific modules are used in conjunction with the Core Module which include:
- Community and Primary Health Care Services Module (2004)
- Integrated Health Services Module (2004)
- Home Based Care Services Module (2004)
- Alcohol, Tobacco and Other Drug Services Module (2004)
- Maternal and Infant Care Services Module (1999)
- Mental Health Services Module (2005)
The QIC Review Cycle
- Is a cycle of continuous quality improvement
- Uses an organisational development model of quality management
- Has a strong consumer focus
- Encourages adoption of a primary health care philosophy
- Enhances the capacity of individuals and communities to take control of their own health care
The Standards Can Be Used As
- Guidelines for service development
- A quality management tool
- Evaluative criteria for accreditation
- An educational tool for students and staff
- A management tool to plan and evaluate services
- Guidelines to best practice
The Benefits Of The QIC Review Process
- Supports the development of a learning organisation
- Emphasises partnerships and collaboration within an organisation
- Empowers workers in decision-making
- Encourages effective communication processes to achieve a common vision
- Provides continuous quality assurance
QIC Standards and Accreditation Program secure areas
(Note: to follow either of the links below, you will require a username
and password, which can be obtained by contacting the administrator of
this site on 07 3844 2222)
Please download the following PDF documents (requires Adoce Reader) if you would like further information in relation to:
Complaints, Compliments and Feedback Guidelines for Clients
Cost and Benefits of the QIC Standards and Accreditation Program
Standards and Processes of the QIC Standards and Accreditation Program
QIC Standards Module Order
Form
QIC Reviewer Application Form
Reviewing Organisational Performance Workshop Outline
IHCA Workshop Application/Expression of Interest
If you would like any further information, please complete the information request form below:
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